Dialogic® Integrated Media Gateways (IMG) allow service providers to add new telephony services quickly. Our Dialogic® IMG gateways also give service providers a clear migration path to an all-IP network.

Dialogic BorderNet 2020 IMG Administrator

The Dialogic® BorderNet™ 2020 Integrated Multimedia Gateway Training course provides a solid understanding of how to support the BorderNet 2020 IMG Gateway. The course addresses 2020 IMG hardware components, software architecture, software features, and High Service Availability Features. The course also provides a working knowledge of the Dialogic® Gate Control Element Management System (GCEMS). Attendees perform hands-on lab exercises to configure, monitor, provision and troubleshoot the 2020 IMG. These labs include the following: basic configuration, SIP, ISDN PRI, SS7 ISUP, upgrade and  troubleshooting lab. Instructor-led demonstrations are also included to support learning objectives.

Course Outline - IMG 2020

Day 1

  • 2020 IMG Overview 
  • 2020 IMG Description 
  • 2020 IMG Features 
  • 2020 IMG Physical Description 
  • Network Configurations 
  • Use Cases 
  • SS7 Features 
  • ISDN Features 
  • SIP Features 
  • VoIP Features 
  • DSP Features 
  • Bandwidth Overview – OC-3, DS-3 
  • GCEMS Description 
  • 2020 IMG Licensing 
  • 2020 IMG Installation
  • Installing the 2020 IMG
  • Installing GCEMS 
  • Setting up GCEMS 
  • Downloading 2020 IMG System Software 
  • Instructor Demonstration of Optical and DS3 interfaces
Day 2
  • Starting GCEMS 
  • Administering Users 
  • Upgrading GCEMS 
  • Student lab - Basic Configuration 
  • 2020 IMG Configuration 
  • Question and Answer (Q&A) based on Day 1 Material 
  • Review of High Service Availability Features 
  • ClientView Interface Description 
  • Logical 2020 IMG 
  • Physical Node(s) 
  • Network Interfaces 
  • Facilities 
  • Signaling 
  • Routing 
  • SS7 ISUP Lab Exercise 
  • 2020 IMG Monitoring and Provisioning 
  • EventView Description 
  • Viewing 2020 IMG Status Information 
  • 2020 IMG Provisioning Tasks 
  • SIP Lab Exercise 
Day 3
  • 2020 IMG Maintenance 
  • Question and Answer (Q&A) based on Day 1 & 2 Material 
  • Hardware Maintenance 
  • 2020 IMG Fault Diagnostics 
  • Telnet Sessions 
  • Call Tracing 
  • ISDN lab exercise 
  • Handling Common Customer Issues 
  • 2020 IMG Advanced Troubleshooting Lab Exercise 
  • Generate Validation Report 
  •  Enable Call Tracing 
  • Make Test Calls 
  • Troubleshoot Issues 
  • Feature Review of Next Release (2.0) 
  • Q&A


Skill Level: Beginner