P-Series Phones

Training videos on how to use the P-Series phones.

PBXact Essentials

This is a self-paced, online course that is excellent for anyone interested in the first technical i...

FreePBX Essentials

FreePBX Essentials is redirected to the PBXact Essentials training videos.  PBXact Essentials is a ...

Switchvox Essentials

This is a self-paced, online course that is excellent for anyone interested in the first technical...

Vega Gateway Essentials

This is a self-paced, online course that is excellent for anyone interested in the first technical...

SBC Essentials

This is a self-paced, online course that is excellent for anyone interested in the first technical...

Asterisk Essentials

Learn Asterisk online at your own pace.The Asterisk Essentials Training video course is designed t...

Switchvox for Call Center

Switchvox End User Training

Legacy training for the Switchvox product, based on end user training.

Small Business Automation

Legacy Switchvox training based on business automation.

Switchvox Basics

Legacy Training for the Switchvox systems. 

Digium IP Phones

A series of videos outlining the Digium IP phone products

Switchvox Sales Training Essentials

Welcome to Switchvox Sales Training Essentials. This is a self-paced, online course that is excel...

PBXact/FreePBX Sales Training Essentials

This is a self-paced, online course that is excellent for anyone interested in the first product i...

PBXact Getting Started Administrator - North America

Sangoma’s Getting Started Administrator Training is a 3.5 day hands-on training course that will...

PBXact Getting Started Administrator - International

Sangoma’s Getting Started Administrator Training is a 3.5 day hands-on training course that will...

PBXact Getting Started Professional - North America

Sangoma’s Getting Started Professional Training is a 2-day hands-on training course that will ge...

FreePBX/PBXact Getting Started Professional Webinar

Welcome to FreePBX/PBXact Getting Started Webinar. This is a Hands-on Webinar online course that ...

PBXact Getting Started Professional - International

Sangoma’s Getting Started Professional Training is a 2-day hands-on training course that will ge...

FreePBX Getting Started Professional - International

Sangoma’s Getting Started Professional Training is a 2-day hands-on training course that will ge...

FreePBX Getting Started Administrator - International

Sangoma’s Getting Started Administrator Training is a 3.5 day hands-on training course that will...

FreePBX Getting Started Administrator - North America

Sangoma’s Getting Started Administrator Training is a 3.5 day hands-on training course that will...

Switchvox Getting Started Administrator - North America

Sangoma’s Getting Started Administrator Training is a 3.5 day hands-on training course that will...

Switchvox Getting Started Professional - Webinar

Switchvox Getting Started Professional Training WebinarSangoma’s Getting Started Professional Trai...

Vega Gateway Getting Started Professional - International

Sangoma’s Getting Started Professional Training is a 1 day hands-on training course that will ge...

Vega Gateway Getting Started Professional - North America

Sangoma’s Getting Started Professional Training is a 1-day hands-on training course that will ge...

SBC Getting Started Administrator - North America

Sangoma’s Getting Started Administrator Training is a 2-day hands-on training course that will g...

SBC Getting Started Administrator - International

Sangoma’s Getting Started Administrator Training is a 2-day hands-on training course that will g...

Dialogic BorderNet 2020 IMG Administrator

The Dialogic® BorderNet™ 2020 Integrated Multimedia Gateway Training course provides a solid und...

Asterisk Getting Started Professional - Webinar

Asterisk Getting Started Professional Training Webinar Sangoma’s Asterisk Getting Started Profe...

Asterisk Advanced

The Asterisk Advanced training is a five-day, hands-on course that covers the knowledge and skills a...

Switchvox Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

Switchvox Sales Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

PBXact/FreePBX Certified Sales Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

Vega Gateway Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

SBC Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

PBXact Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

FreePBX Certified Essentials

Sangoma Certified Essentials is the first level of certification and is focused on the Online Trai...

Asterisk Certified Professional

Sangoma Certified Professional is the mid level of certification and is focused on the condensed ...

Switchvox Certified Professional

Sangoma Certified Professional is the mid level of certification and is focused on the condensed ...

Vega Gateway Certified Professional

Sangoma Certified Professional is the mid level of certification and is focused on the condensed ...

PBXact Certified Professional

Sangoma Certified Professional is the mid level of certification and is focused on the condensed ...

FreePBX Certified Professional

Sangoma Certified Professional is the mid level of certification and is focused on the condens...

Switchvox Certified Administrator

Sangoma Certified Administrator is the highest level of certification and is focused on the co...

Asterisk Certified Essentials

Asterisk Certified Essentials is formerly the Digium Certified Asterisk Administrator (dCAA) program...

dCAP Certification

Whether you want to be an Asterisk guru, administrator or developer or just learn a little more abou...

Course Description Import

Here's the summary!

Wholesale Sales Certification

Course Description: Wholesale Sales CertificationLink to existing course: https://star2star.myabsorb...

Welcome to Star2Star

Course Description: This course covers some essential things every Star2Star Employee needs to know....

Video Meetings Tutorial

Course Description: This course will give you an overview of Star2Star's Video Meetings product. You...

The Order Process - from Quote to Delivery

Course Description: This course covers all four stages of the order process, from quoting to shippin...

Telecom 101

Course Description: This course provides an introduction to the basics of telephone communications. ...

Technical Training for New Partners

Course Description: This course is a detailed overview of all the technical aspects of Star2Star - f...

Switches and Preconfigured Equipment

Course Description: This course discusses pre-configured equipment, which is existing equipment that...

SugarCRM Navigation Tutorial

Course Description: This course offeres a general overview of SugarCRM and how to navigate the most ...

StarPhone for Desktop

Course Description: This course explains how to install, configure, and use StarPhone for Desktop (b...

StarFax Training

Course Description: This course covers StarFax Classic and StarFax Personal. This course takes appro...

StarCenter 3 Installation Certification

Course Description: This course covers StarCenter 3 features, user interface, queues, alerts, report...

StarCenter 3 Configuration Course

Course Description: StarCenter 3 Configuration, Monitoring, and ReportingLink to existing course: ht...

Star2Star Training for New Partners

Course Description: A general overview of the order process from Quoting to Order Management and Nu...

Star2Star Processes

Course Description: This course gives you an overview of SugarCRM and the order process Link to exis...

SE 08: Sales Qualification and Forecasting (Star2Star)

Course Description: In this course, we will discuss the major asepcts of sales qualification and how...

SE 07: Facilitating Your Customer's Buying Process (Star2Star)

Course Description: Part IV of the Sales Excellence Series.Link to existing course: https://star2sta...

SE 04: Strategic Prospecting & Business Development (Star2Star)

Course Description: Part III of the Sales Excellence Series.Link to existing course: https://star2st...

SE 02: Selling Business Value and Results (Star2Star)

Course Description: Part II of the Sales Excellence SeriesLink to existing course: https://star2star...

Sales Excellence Series: Expanding Your Relationship Footprint

Course Description: This course focuses on expanding your relationship footprint, which is key for a...

Sales Excellence Series

Course Description: Four part series on Sales Excellence.Link to existing course: https://star2star....

Sales Engineer Admin Training

Course Description: Sales Engineer Admin TrainingLink to existing course: https://star2star.myabsorb...

Rocket Quote Training for Star2Star Employees

Course Description: This course presents a step by step guide on how to create a customer quote usin...

Rocket Quote Training

Course Description: This course provides a step-by-step walkthrough of the Rocket®Quote quoting sys...

Rocket Quote for Wholesale Partners

Course Description: This course provides an overview of the Rocket®Quote quoting system.Link to exi...

Rocket Quote for White Label Partners

Course Description: This course provides an overview of the Rocket®Quote quoting system. Link to e...

Reseller Sales Certification

Course Description: Reseller Sales CertificationLink to existing course: https://star2star.myabsorb....

Reseller Relationship Training

Course Description: This training discusses the Reseller Agreement and relationship with Star2Star R...

Products

Course Description: This course covers hardware products that Star2Star offers and the Star2Star Con...

Portal 103

Course Description: This course is the last of three courses that introduces the features and functi...

Portal 102

Course Description: This course is the second of three courses that introduces the features and func...

Portal 101

Course Description: This course is the first of three courses that introduces the features and funct...

PCI Compliance Training

Course Description: This course provides and overview of PCI Compliance.Link to existing course: htt...

Partner Marketing Training

Course Description: An overview of the marketing resources available via Star2Star for promoting you...

Partner Administrative Training

Course Description: This training is for organization managers.Link to existing course: https://star...

Part I - Introduction to the Hybrid Architecture

Course Description: Part I - Introduction to the Hybrid ArchitectureLink to existing course: https:/...

Order Management Processing for Employees

Course Description: An overview of the checks and balances the Order Management department goes thro...

Order Management Processing

Course Description: NoneLink to existing course: https://star2star.myabsorb.com/admin/onlineCourses/...

Number Porting Tutorial

Course Description: This course explains how the number porting process works. Number porting is an ...

New Employee Onboarding Part II

Course Description: This course is designed for new Star2Star Employees. It covers Star2Star policy ...

New Employee Onboarding Part I

Course Description: This course is designed for new Star2Star Employees. It covers Star2Star policy ...

New Employee Onboarding

Course Description: This course is designed for new Star2Star Employees. It covers Star2Star policy ...

New Agent Training Course

Course Description: This course is designed for new Agent onboarding with Star2Star.Link to existing...

Networking 101

Course Description: This course provides an Introduction to the basics of Data NetworkingLink to exi...

Master Agent Sales Certification

Course Description: Master Agent Sales CertificationLink to existing course: https://star2star.myabs...

Learning to Think Like Your Customer

Course Description: Sales Excellence Course Module 1Link to existing course: https://star2star.myabs...

Introduction to the Knowledge Base

Course Description: The knowledge base, or KB, is an extremely powerful tool that is available to St...

Installing Partner Certification Part I

Course Description: This course provides the certification required for installing Partners.Link to ...

Installer Certification Part III

Course Description: This course provides the certification required for installing Partners.Link to ...

Installer Certification Part II

Course Description: This course provides the certification required for installing Partners.Link to ...

Installer Certification Build Configuration Checklist

Course Description: Installer Certification Build Configuration Evaluation from Sales EngineeringLin...

Installation Training

Course Description: This course is presented in three sections and will take approximately 1.5 hours...

Industry Introduction

Course Description: This course gives a brief introduction to the Telecom and Networking idustries, ...

HIPAA Knowledge Compliance Course

Course Description: HIPAA Knowledge Compliance CourseLink to existing course: https://star2star.myab...

Google Workspace Suite

Course Description: Google Workspace Suite is an integrated suite of secure, cloud-native collaborat...

Express Routing Code

Course Description: Upon completing these courses a user can request an Express Routing Code, issued...

Endpoints

Course Description: This course explains the range of telephones, softphones, and accessory items av...

Endpoint Software Deployment Tool Introduction

Course Description: This course provides an overview of the Endpoint Software Deployment Tool.Link t...

Email Etiquette

Course Description: This course covers the ins and outs of business email etiquette.Link to existing...

Distribution Services

Course Description: This course shows the final steps taken to complete the order processing incudin...

Discrimination and Harassment

Course Description: Discrimination and Harassment Training - from the live webinar on October 22, 20...

COVID-19: Your Workplace

Course Description: This course is designed to be used as a reference for how to protect your workpl...

COVID-19: Protecting Yourself and Others

Course Description: This course is designed to be used as a reference for how to protect yourself an...

Contact Center 101

Course Description: This is an introduction to Contact Center technology and terminology, with a foc...

Computer Security

Course Description: An overview of security basics that will make you aware of the most common types...

Compliance Curriculum

Course Description: This curriculum will introduce the different guidelinces and business rules Star...

Architecture 101

Course Description: This course provides an overview of the Star2Star Hybrid Architecture.Link to ex...

Agent Sales Certification

Course Description: Agent Sales CertificationLink to existing course: https://star2star.myabsorb.com...

Agent Relationship Training

Course Description: This training discusses the Agent Agreement and relationship with Star2Star Agen...

ADP Navigation Tutorial

Course Description: This course gives a general overview of the most widely used functionalities and...

360 Hub Tutorial

Course Description: This course is an introduction to the 360 Hub and is meant to show how you can l...

*Reseller Installation Certification

Course Description: Reseller Installation CertificationLink to existing course: https://star2star.my...