Sangoma’s Getting Started Administrator Training is a 2-day hands-on training course that will get you ready to sell, configure, and deploy Sangoma’s SBC portfolio of enterprise and carrier products. The training will highlight Sangoma SBC product introductions and specifications, important deployment architecture and strategies, use cases, installation and implementation techniques, and troubleshooting skills.

If you wish to enroll into this classroom training course, please visit the Calendar and search for scheduled Classroom events.

Course Outline

• Course Introduction
• Sangoma University
  
• What is a SBC?
• Sangoma SBC
• Security
• PBX Hosted Solutions
• Remote Phones
• SIP Trunking
• Failover/HA/Resiliency
• Interoperability
• Media Transcoding
• Quality of Service
• Troubleshooting
• Demarcation
• Gateways
• Microsoft Skype for Business
• Business Applications and Use Cases
• Network Topologies
• NAT Breaks SIP
• How the SBC Works
• SBC WebGUI
• LAB 1: Login
• SIP Profile
• Domain Profile
• Media Profile
• SIP Trunks
• Call Routing: Dial Plan
• Configuration
• Software Updates
• LAB 2:  Software Updates
  
• Network Setup
• Network Settings
• LAB 3: Network
• Media Interfaces
• Media Profile
• LAB 4: Media Profile
• Remote Phones
• SIP Profile
• LAB 5: SIP Profile for Remote Phones
• SIP Trunks
• LAB 6: SIP Trunks
• Domain Profile
• LAB 7: Domain
• Call Routing - Dial Plan
• Dial Plan Examples
• LAB 8: Call Routing
• SIP Profile - Call Routing
• LAB 9: SIP Profile - Call Routing
• Apply Config
• LAB 10: Apply Config
• LAB 11: Making Calls
• BONUS:  PBXact/FreePBX Setup of Remote Phones
  
• Understanding Services
• TroubleShooting
• LAB 12: Troubleshooting
  
• Trunking
  • SIP Profile
  • LAB 13: SIP Profile for Trunking
    
  • SIP Trunks
  • LAB 14: SIP Trunks
  • Call Routing - Dial Plan
  • LAB 15: Call Routing
  • SIP Profile - Call Routing
  • LAB 16: SIP Profile - Call Routing
  • Apply Config
  • LAB 17: Apply Config
  • LAB 18: Making Calls
  BONUS:  PBXact/FreePBX Setup of Trunks
• Header Manipulation
• LAB 19: Header Manipulation
• LAB 20: Header Manipulation pt2
  
• SBC VM Licenses
• Security Best Practices
• SIP Firewall
• Media Firewall
• Intrusion Detection
•  Dial Plan - Check IP
• SIP Profile for Remote Phones