Sangoma’s Getting Started Administrator Training is a 3.5 day hands-on training course that will get you ready to sell, configure, and deploy Sangoma’s PBXact UC enterprise products. The training will highlight Sangoma product introductions and specifications, important deployment architecture and strategies, use cases, installation and implementation techniques, and troubleshooting skills.

If you wish to enroll into this classroom training course, please visit the Calendar and search for scheduled Classroom events.

Course Outline - PBXact 14

• Course Introduction
• Sangoma University
  
• PBXact Introduction
• PBXact Features
• Support
• Where PBXact Sits
• Appliances
• Sangoma IP Phones
• Initial Setup
• Out of Box Experience
• Setup Wizard
• Basic Mode & Advanced Mode
• LAB 1: Out of Box Experience
• Deployment ID & Licenses
• Deployment IDs
• Sangoma Portal
• LAB 2: Create Portal Account
• Updating PBXact
• System Admin - Updates
  
• LAB 3: Updating
• System Admin
• LAB 4: System Admin
• CA Certs & HTTPS Setup
  
• SSH Clients
• LAB 5: SSH Client
  
• Setup of Extensions
• Quick Create Extensions
• Extensions Module
  
• LAB 6: Quick Create Extensions
  
• End Point Manager
• LAB 7: End Point Manager
• Mapping Phones to PBX
• LAB 8: Mapping Phone to PBXact
  
• Directing Phone to PBX
• LAB 9: Manual Phone Setup
• LAB 10: Zero Touch Phone Setup
• Asterisk SIP Settings
• LAB 11: Asterisk SIP Settings
• User Management
• LAB 12: User Management
  
• Phone Apps
• User Control Panel
• LAB 13: UCP
  
• Trunking
• SIP Trunk
  
• LAB 14: SIP Trunk
  
• Distributed Calling
  
• Ring Groups
• LAB 15: Ring Groups
  
• Queues
• LAB 16: Queues
  
• IVRs and Call Flow
• LAB 17: System Recordings
• LAB 18: Setup IVR
• LAB 19: Misc Applications
• LAB 20: Call Flow Toggle
• Outbound Call Routes
• LAB 21: SIPStation Out Route
• Caller ID Explained
• Time Conditions
• LAB 22: Time Conditions
  
• Phone Features
• Follow Me
• LAB 23: Follow Me
• LAB 24: Follow Me Softphone
• Calendar
• LAB 25: Calendar
  
• Sound Languages
• LAB 26: Spanish Language
• Paging
• LAB 27: Page Groups
• Company Directory
• LAB 28: Company Directory
  
• Call Parking
• LAB 29: Call Parking
• Park & Announce
• LAB 30: Park & Announce
• Conference Rooms
• LAB 31: Conference Rooms
• Contact Manager
• LAB 32: Contact Manager
  
• BLF Alerts - Sangoma Phones
• LAB 33: BLFs
• BLF Button Presses - Sangoma Phones
• LAB 34: Sangoma BLFs
  
• VoiceMail Notify
• LAB 35: VM Notify
• Caller ID Management
• LAB 36: Caller ID Management
  
• Queues
• Agent Restrictions
• Agent Login
• Agent Pausing
• Virtual Queues
• VQ Failover
• LAB 37: Queues
  
• DISA
• LAB 38: DISA
• Call Recording
• Inbound Hierarchy
• Extensions
• On Demand
• Conflicts
• Reports
• LAB 39: Call Recording
• FAX
• LAB 40: FAX
• Class of Service
• LAB 41: Class of Service
• User Control Panel
• LAB 42: UCP
• Zulu
• Firewall
• LAB 43: Firewall
• Backup & Restore
• LAB 44: Backup
  

Welcome to FreePBX/PBXact Getting Started Webinar. This is a Hands-on Webinar online course that is excellent for anyone interested in the first technical introduction of the FreePBX/PBXact product.

PBXact Getting Started Professional Training